Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Effective Date: Feb 01, 2025
Welcome to RIVANTAH, a registered trademark owned and operated by ELLAMPILLAI SAREES LLP, an Indian-registered business. By accessing and using our website (www.rivantah.com), you agree to comply with and be legally bound by the terms and conditions outlined below. Please read them carefully before making any purchase.
By accessing and using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before making any purchase.
1. Acceptance of Terms
By accessing, browsing, or purchasing from this website, you acknowledge that you have read, understood, and agree to be bound by these terms.
2. Product Information
We strive to ensure that all product descriptions, images, and pricing are accurate. However, minor variations in color, texture, or pattern may occur due to screen differences or the handmade nature of our products.
3. Pricing and Payments
All prices are listed in INR (₹) unless otherwise stated. We reserve the right to change prices or update product information at any time without prior notice.
Payment must be made in full at the time of placing the order. We use secure third-party payment gateways to process all transactions.
4. Shipping Policy
We offer shipping within India. Please refer to our Shipping Policy for detailed information on delivery timelines and charges.
5. Return & Refund Policy
We do accept returns under specific conditions. To be eligible for a return:
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You must notify us within 48 hours of receiving the product.
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You are required to share clear photos and an unboxing video showing the issue (such as damage, defect, or wrong item).
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The product must be unused, in its original condition, and with all original packaging, tags, and bill intact.
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Once the return is approved, we will guide you through the return shipping process.
Please refer to our Refund & Returns Policy page for complete instructions.
6. Intellectual Property
All content on this website, including logos, images, designs, and text, is the property of RIVANTAH and protected under intellectual property laws. Unauthorized use or reproduction is strictly prohibited.
7. Privacy
Your personal information is handled in accordance with our Privacy Policy. We respect your privacy and are committed to safeguarding your data.
8. Limitation of Liability
RIVANTAH is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability is limited to the amount paid by you for the product(s).
9. Governing Law
These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts located in Salem district, India.
10. Contact Information
For any questions or concerns regarding these Terms & Conditions, please contact us at:
Email: support@rivantah.com
WhatsApp: +91 8667031955
