Terms & Conditions

Effective Date: Feb 01, 2025

Welcome to RIVANTAH, a registered trademark owned and operated by ELLAMPILLAI SAREES LLP, an Indian-registered business. By accessing and using our website, you agree to follow and be legally bound by the terms below.

Please read these conditions carefully before browsing the website or placing an order.

1. Acceptance of Terms

By accessing, browsing, or purchasing from this website, you confirm that you have read, understood, and agreed to these terms and conditions.

2. Product Information

We work to keep all product descriptions, prices, and images accurate. Minor differences in color, texture, weave, or pattern may still happen because of screen settings or the handcrafted nature of our products.

3. Pricing and Payments

• All prices are listed in INR unless stated otherwise.
• Prices and product information may be updated without prior notice.
• Payment must be completed in full while placing the order.
• All payments are processed using secure third-party payment gateways.

4. Shipping Policy

We currently ship within India. For dispatch timelines, delivery estimates, and other shipment details, please refer to our Shipping Policy.

5. Return and Refund Policy

Returns are accepted only under specific conditions.

• You must notify us within 48 hours of receiving the product.
• You may be asked to share clear photos and an unboxing video if there is damage, defect, or the wrong item.
• The product must be unused and returned with its original packaging, tags, and bill.
• Once approved, our team will guide you through the return process.

For the full process, please read our Refund Policy.

6. Intellectual Property

All website content, including logos, product images, layouts, designs, and text, belongs to RIVANTAH and is protected by applicable intellectual property laws. Unauthorized use, copying, or reproduction is not permitted.

7. Privacy

Your personal information is handled according to our Privacy Policy. We are committed to protecting and respecting your data.

8. Limitation of Liability

RIVANTAH will not be liable for any indirect, incidental, or consequential loss arising from the use of our website or products. In all cases, our liability is limited to the amount paid by you for the relevant purchase.

9. Governing Law

These terms are governed by the laws of India. Any dispute related to these terms will be subject to the jurisdiction of the courts located in Salem district, India.